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Research index

View our recent research. 

Read more about our research program.

Title Overview Date
Communications supply chain market study: Services, applications and retail Part 2 examines how consumer habits in services and applications are affecting the supply chain
Communications and media in Australia: Trends and developments in viewing and listening 2021–22 Explores the Australian broadcasting and digital media landscape in 2021–22
Communications and media in Australia: Trends and developments in telecommunications 2021–22 Provides an overview of the Australian telecommunications sector during the 2021–22 financial year.
Harmful content on digital platforms: reporting and complaints Looks at Australians exposed to potentially harmful content (including misinformation) on a digital platform.
Use and experience of captioning: Consumer research to support the ACMA’s Captioning Quality Standard review Examines Australians’ use of captioning, and perceptions and expectations of captioning quality on live and pre-recorded content.
Telco financial hardship – quantitative and qualitative research Explores the experiences of consumers who have had difficulty or concerns with telco bills and other essential services.
Social casinos in Australia and overseas: a market snapshot Provides an overview of social casinos and an analysis of the global and domestic social casino market
Communications supply chain market study: From equipment and spectrum to wholesale services Part 1 explores key trends across the inputs and intermediate elements of the communications supply chain
How Australians make voice calls at home Looks at how we’re using mobiles and landlines to make voice calls at home
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