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The NBN will connect most homes and offices to an upgraded internet service. You don’t automatically get the NBN so you need to know when and how you must make the move to the NBN.
We put in place rules for telcos to follow that protect you as a customer
Find out when you should make the move to the NBN
Understand what you need to do to get connected to the NBN
The ACMA is seeking comments on amended rules that will govern Australia’s SMS ID Register when it commences from 15 December 2025.
An increasing number of telco customers are turning to the Telecommunications Industry Ombudsman for dispute resolution according to the latest ACMA quarterly customer complaints handling performance report.
TPG has been issued with a formal warning after it failed to notify Telstra —the entity responsible for the Triple Zero emergency call service— in a timely manner that an outage had affected emergency calls from its network.