We put in place rules for telcos to follow that protect you as an NBN customer.
Your telco must give you the right information before you buy an NBN plan
Learn the way telcos must deal with your NBN complaints
Your telco must ensure you aren't left without a working internet connection
Your telco must test that your new NBN service is working without any problems
How to deal with problems you are having with the NBN
A new report has revealed the rankings of Australian telcos when it comes to customer complaint handling performance metrics.
The ACMA has released its preliminary views on options for the future use of spectrum licences that support communications services across Australia.
The ACMA today released a draft plan for boosting Australia’s wireless connectivity and mobile networks over the next five years.
