We put in place rules for telcos to follow that protect you as an NBN customer.
Your telco must give you the right information before you buy an NBN plan
Learn the way telcos must deal with your NBN complaints
Your telco must ensure you aren't left without a working internet connection
Your telco must test that your new NBN service is working without any problems
How to deal with problems you are having with the NBN
ACMA has been reviewing three instruments to ensure the rules remain fit for purpose in a changing telecommunications environment.
Subsidiaries of Singtel Optus Pty Limited (Optus) have paid penalties totalling more than $12 million.
The ACMA has requested that Australian internet service providers block more illegal offshore gambling websites.
