When telcos want to build or install new equipment near you, there are rules they must follow.
Telcos must share information about their plans for new phone towers
NBN Co. must follow the rules when they install NBN base stations
There are steps you must take if you want to complain about a new mobile phone tower
Telcos will install more small cells to give higher speed service
Starlink has received a formal warning for failing to comply with telco industry rules relating to complaints record-keeping
Circles Australia Pty Limited (trading as Circles.Life) has paid a penalty for failing to comply with telco customer identity verification rules
Telco customers will be better informed during network outages under new rules made by the ACMA.