Internet publications

Use and experience of captioning: Consumer research to support the ACMA’s Captioning Quality Standard review

Examines Australians’ use of captioning, and perceptions and expectations of captioning quality on live and pre-recorded content.

Use and experience of captioning: Consumer research to support the ACMA’s Captioning Quality Standard review

Examines Australians’ use of captioning, and perceptions and expectations of captioning quality on live and pre-recorded content.

Use and experience of captioning: Consumer research to support the ACMA’s Captioning Quality Standard review

Examines Australians’ use of captioning, and perceptions and expectations of captioning quality on live and pre-recorded content.

Telco financial hardship – quantitative and qualitative research

Explores the experiences of consumers who have had difficulty or concerns with telco bills and other essential services.

Investigation report and formal warning - Phone Card Selector Pty Ltd

Investigation report and formal warning - Phone Card Selector Pty Ltd

Investigation report and direction to comply - Infobip Information Technology

Investigation report and direction to comply - Infobip Information Technology

Investigation report and direction to comply - Sinch Australia Pty Ltd