Telco reporting obligations

To show you follow the rules in the TCP Code, you need to submit a report each year

What you must do and report on if you share customer details

Larger telcos must report their complaints records to us

What you must report on if you are a qualifying carriage service provider

Carriage service providers can ask to be exempt from Customer Service Guarantee Standard

Carriers and carriage service providers, including internet service providers have data retention obligations

Carriers must report on eligible revenue each year

About the scheme and access to the portal