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Action on content complaints and investigations: April to June 2023

Accessed broadcast matters We completed 43 assessments
Commenced investigations Our assessments led to 9 investigations
Finalised invetigations We finalised 5 investigations
Breach finding There were 3 investigations with breach findings

Assessments

The co-regulatory framework is set out in the Broadcasting Services Act 1992. It gives broadcasters the chance to respond to – and resolve – all complaints about alleged breaches of broadcasting codes before we get involved. Within the framework, we escalate complaints not resolved by broadcasters. We do an assessment to decide if we investigate further.

We assess all complaints that allege a breach of broadcasting codes of practice where the complainant:

  • has been to the broadcaster and isn’t satisfied with the response
  • has not received a response.

We also look at all complaints that allege a breach of:

  • licence conditions
  • standards
  • the online content service provider rules.

 

 

Assessment decisions

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Assessment decisions by sector

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Investigations finalised

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Investigations finalised by sector

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Average time taken to finalise closed investigations, as at 30 June 2023

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Finalised investigations

The table below shows finalised broadcasting investigations and the relevant provisions. Breaches found during this period are shown in bold. We have provided links to investigation reports in the first column*. Links to investigation reports are made available once a report is published.

Investigation number

Date of broadcast / Broadcaster

Description

Provisions investigated

Provisions of the Commercial Television Industry Code of Practice 2015 (revised 2018)

BI-662

5/12/2022

 

Prime Television Northern Pty Ltd

Allegation that a news report included inaccurate information and lacked impartiality 
  • 3.3.1: Accuracy
  • 3.4.1: Impartiality
Provisions of Schedule 2 of the BSA

BI-660

N/A

Western Sport Media Inc

Allegations that a community broadcaster breached prohibition on advertising and time limits on sponsorship announcements
  • 9(1)(b): prohibition on advertising
  • 9(3)(b): time limit on sponsorship announcements

BI-638

N/A

MVH-FM Inc (2WYR)

Allegations that a community broadcaster was not representing the community interest
  • 9(2)(b): continue to represent the community interest

*One investigation was finalised without findings being made and is not included in the table. The details of one investigation will be added to this table once the investigation report is published.

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