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We completed 39 assessments |
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Our assessments led to 16 investigations |
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We finalised 8 investigations |
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There were 6 investigations with breach findings
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Assessments
The co-regulatory framework set out in the Broadcasting Services Act 1992 allows broadcasters to respond to and resolve all complaints about alleged breaches of broadcasting codes of practice before we become involved. We operate as a complaints-handling escalation body for complaints not resolved by broadcasters. At that point, we conduct a complaint assessment to decide whether to investigate further.
We assess all complaints that allege a breach of broadcasting codes of practice where the complainant has been to the broadcaster and is not satisfied with the response or has not received one.
We also assess all complaints that allege a breach of licence conditions, standards or the online content service provider rules.
Assessment decisions
Please note: The number of assessments may not equal the number of complaints received, as multiple complaints may lead to a single assessment. Assessments may also be undertaken in the absence of a complaint.
Assessment decisions by sector
Investigations finalised
Investigations finalised by sector
Average time taken to finalise closed investigations as at 31 December 2021
Provisions investigated
We receive and investigate complaints about:
- licence conditions
- program standards
- codes of practice
- online content rules.
Broadcasting codes of practice investigations usually assess a broadcast against more than one provision of the relevant code.
The table below shows finalised broadcasting investigations and the relevant provisions. Breaches found during this period are shown in bold. Links to investigation reports are made available once a report is published.
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Investigation number |
Date of broadcast / broadcaster |
Description |
Provisions investigated |
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|---|---|---|---|---|---|
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Provisions of the Commercial Television Industry Code of Practice 2015 (revised 2018) |
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Multiple dates March 2021 TCN Nine Pty Ltd |
Multiple complaints about content of various episodes of Married at First Sight. |
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Radiocommunications Licence Conditions Determination 2015 (Narrowcasting) |
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N/A Myall Coast Radio |
Allegation the station was not providing a service of limited appeal. |
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Provisions of Schedule 2 of the BSA |
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N/A Noosa District Community FM Radio Association Inc |
Allegation that a community broadcaster was not encouraging community participation in the operations or selection and provision of programs. |
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N/A Hawkesbury Radio Communications Association Inc |
Allegation that a community broadcaster was not representing the community interest and was not encouraging community participation in the operations of the service. |
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N/A Windsor-Hawkesbury Community Radio |
Allegation that a community broadcaster was not representing the community interest. |
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BI-635 |
N/A Prime Television (Northern) Pty Ltd Prime Television (Southern) Pty Ltd Prime Television (Victoria) Pty Ltd |
Self-report of non-compliance with regional television local programming requirements. |
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25/06/2021 Foxtel |
Allegation of tobacco advertising during live broadcasts of the 2021 Bahrain and Imola Formula One Grand Prix. |
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Provisions of Part 9D of the BSA |
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1–4 July 2021 Nine Network |
Allegation that a captioning service was not provided for Nine News broadcast between 1 and 4 July 2021. |
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