We completed 30 assessments |
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Our assessments led to 1 investigation |
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We finalised 5 investigations |
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There were 3 investigations with breach findings
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Assessments
The co-regulatory framework set out in the Broadcasting Services Act 1992 allows broadcasters to respond to and resolve all complaints about alleged breaches of broadcasting codes of practice before we become involved. We operate as a complaints-handling escalation body for complaints not resolved by broadcasters. At that point, we conduct a complaint assessment to decide whether to investigate further.
We assess all complaints that allege a breach of broadcasting codes of practice where the complainant has been to the broadcaster and is not satisfied with the response or has not received one.
We also assess all complaints that allege a breach of licence conditions, standards or the online content service provider rules.
Assessment decisions
Assessment decisions by sector
Investigations finalised
Investigations finalised by sector
Average time taken to finalise closed investigations as at 31 March 2022
Provisions investigated
We receive and investigate complaints about:
- licence conditions
- program standards
- codes of practice
- online content rules.
Broadcasting codes of practice investigations usually assess a broadcast against more than one provision of the relevant code.
The table below shows finalised broadcasting investigations and the relevant provisions. Breaches found during this period are shown in bold. Links to investigation reports are made available once a report is published.
Investigation number |
Date of broadcast / broadcaster |
Description |
Provisions investigated |
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Provisions of the ABC Code of Practice (and associated standards) 2019 |
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27/05/21 Australian Broadcasting Corporation |
Allegation that an episode of Q&A about conflicts between Israel and Palestinians in Gaza lacked accuracy and impartiality. |
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Provisions of Schedule 2 of the BSA |
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N/A Multicultural Radio & TV Association of WA Inc |
Allegations that a community broadcaster was not encouraging participation in its operations and programming. |
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Provisions of the SBS Codes of Practice 2013 (revised July 2019) |
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20/03/2021 Special Broadcasting Service Corporation |
Allegation that a program about Adolf Hitler’s last year was inappropriate for broadcast at a PG classification. |
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Provisions of Part 9D of the BSA |
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2 November 2020 and 28 November 2020 Channel Seven Sydney Pty Ltd |
Allegation that the captioning service for the program broadcast on 2 November 2020 and 28 November 2020 was inadequate. |
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Provisions of the Commercial Television Industry Code of Practice 2015 (revised 2018) | ||||
BI-625 |
3/10/2021 TCN Channel Nine Pty Ltd |
Broadcast of a gambling advertisement during a live sporting event. |
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