We assessed 50 matters |
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We commenced 17 investigations |
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We finalised 12 investigations |
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There were 8 investigations with breach findings
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Decisions to investigate
We consider every complaint we receive and assess whether to investigate.
Number of matters / investigations
Investigations commenced or declined by sector
Investigations finalised
Investigations finalised by sector
Average time taken to finalise closed investigations as at 31 December 2020
Provisions investigated
The ACMA receives and investigates complaints about:
- licence conditions
- program standards
- codes of practice.
Broadcasting codes of practice investigations usually assess a broadcast against more than one provision of the relevant code.
The table below shows finalised investigations and the relevant provisions. Breaches found during this period are shown in bold. Details of one investigation finalised in the reporting period will be added once it is published.
Investigation number |
Date of broadcast / broadcaster |
Description |
Provisions investigated |
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Provisions of the Commercial Television Industry Code of Practice 2015 (revised 2018) |
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10/02/20 / General Television Corporation Pty Ltd |
Allegation that a Nine News report about a car crashing into a house revealed the identity of the occupants as police officers, putting them at risk. |
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BI-557 |
29/11/20 / Channel Seven Melbourne Pty Ltd |
Allegation that a Seven News report about a school lacked accuracy and impartiality, and breached the privacy provisions. |
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18/05/20 / Channel Seven Sydney Pty Ltd |
Allegation that The Morning Show broadcast a BIG W advertorial without disclosing a commercial arrangement. |
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5/08/20 / Network Investments Pty Ltd |
Allegation that the Alan Jones program inaccurately reported on measures to reduce COVID-19 infections and encouraged people to break laws relating to restrictions to prevent infection. |
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Provisions of the National Broadcaster (ABC and SBS) Codes |
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8/07/2019 / ABC |
Allegation that Four Corners report ‘Cash Splash’ about water efficiency projects on the Murrumbidgee River lacked accuracy and impartiality. |
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Provisions of the Commercial Radio Code of Practice March 2017 (Revised 2018) |
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17/06/20 / Radio 3AW Melbourne Pty Ltd |
Allegations that the 3AW Drive program incited hatred and belittled First Nations people. |
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Provisions of the Community Radio Broadcasting Codes of Practice 2008 |
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N/A / 3RIM Inc |
Allegation that a community broadcaster failed to provide an adequate response to a complaint |
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Provisions of Schedule 2 to the BSA |
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N/A / Inner North Eastern Community Radio Incorporated |
Allegation that a community broadcaster was not encouraging community participation in the operations or selection and provision of programs. |
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N/A / Creative Community Radio Inc |
Allegation that a community broadcaster was not representing the community interest, and was not providing the service for community purposes. |
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Other provisions of the BSA |
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BI-573 |
N/A / 11 ARN licensees |
Allegation that ARN licensees did not notify of the change of control within 10 business days of becoming aware of the event. HT&E Finance Pty Ltd did not notify that it was in a position to exercise control of the licences within 10 business days of becoming aware of being in that position. |
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BI-576 |
1/4/2020 to 30/06/2020 Southern Cross Austereo |
Licensee requested forbearance for 9 licences for non-compliance with certain local content and local presence obligations. |
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