Action on content complaints and investigations: January to March 2021

We assessed 41 matters

We commenced 9 investigations

We finalised 18 investigations

There were 16 investigations with breach findings

Provisions of the Commercial Television Industry Code of Practice 2015 (revised 2018)

BI-555

3/03/20

Queensland Television Ltd

Allegation that a Gold Coast Nine News report about an assault on a taxi driver did not exercise sensitivity and breached the privacy of the victim.

• 3.2.1(d): Distress
• 3.5.1: Privacy

BI-558

3/03/20

Channel Seven Brisbane Pty Ltd

Allegation that a 7 News Gold Coast report about an assault on a taxi driver did not exercise sensitivity and breached the privacy of the victim.

• 3.2.1(d): Distress
• 3.5.1: Privacy

Provisions of the Commercial Radio Code of Practice March 2017 (Revised 2018)

BI-549

Multiple dates

Harbour Radio Pty Ltd

Allegation of failure to disclose a commercial agreement with a sponsor.

• 8: On-air disclosure (commercial agreement)
• 9: On-air statement (production costs)
• 10: Register of commercial agreements
• 8(1)(b) Schedule 2 to the BSA

BI-561

27/03/20

2HD Broadcasters Pty Ltd

Allegation that the John Laws Morning Show presented suicide as a means of achieving a desired result and that the licensee did not send a substantive response to the complainant within 30 business days.

• 2.1.5 Depict suicide favourably
• 2.2: Decency
• 10.11: Complaint’s handling

Provisions of Schedule 2 to the BSA

BI-518

BI-548

N/A

Multicultural Radio & TV Association of WA Inc

Allegation that a community broadcaster was not encouraging community participation in the operations or selection and provision of programs.

• 9(2)(c)(i): Encouraging participation in operations
• 9(2)(c)(ii): Encouraging participation in selection and provision of programs

BI-572

BI-590

BI-591

BI-592

BI-593

BI-594

BI-595

BI-596

BI-597

BI-598

6/10/2020 to 15/10/2020

Resonate Regional Radio Pty Limited and Resonate Broadcasting Pty Ltd

Licensee self-reported non-compliance with minimum service standards for local news for 10 licences.

• 8(2)(c): Comply with the local news and information requirements
• ss 61CD(1)(a): Comply with minimum service standards for local news
• ss 61CP: Comply by taking reasonable steps to ensure that the plan is complied with.

Provisions of Part 9D of the BSA

BI-569

06/10/2020

WIN PEACH / WIN Television Vic Pty Ltd

Allegation of lack of captioning on a multi-channel of the Mom and The Big Bang Theory programs.

• 7(1)(o): Comply with rules and standards
• ss 130ZS(1): Requirements for multi-channelled commercial television broadcasting service