Internet publications

Regulatory guide No. 6—Publication of investigations and enforcement actions

This guide explains the ACMA’s approach to public comment and publicity of its investigations and enforcement actions

Telco customer service report

This is a report on the customer service performance of five major Australian telcos

BI-484 Investigation report

ACMA notices and enforceable undertaking - Southern Cross

BI-501 Investigation report

Exetel Investigation report

Signed Declaration of digital start-up day for Mandurah RA1

BI-514 Investigations report

BI-512 Investigations report