32 valid complaints assessed
16 investigations commenced
18 investigations finalised
8 breaches of the relevant code/clause/standard found
Quarterly highlights
Rules that restrict gambling advertising during live sport were recently revised. The rules apply to television, radio and online services.
The ACMA developed the rules in line with the Australian Government’s policy of stronger restrictions on gambling advertising during live sport. The rules came into effect in two tranches, with revised restrictions for television and radio commencing on 30 March 2018, and new restrictions for online content services commencing 28 September 2018.
We’re monitoring the operation of these restrictions and will consider whether to conduct a formal review of their effectiveness in the future.
The ACMA considers every complaint it receives and assesses whether to investigate.
Broadcasting complaints
Investigations commenced or declined by broadcast sector
Investigations finalised
Investigations finalised by broadcast sector
Broadcasting: average time taken to finalise closed investigations as at 30 September 2018
Provisions investigated
The ACMA receives and investigates complaints about a wide variety of licence conditions, program standards and codes of practice. Broadcasting codes of practice investigations commonly assess a broadcast against more than one provision of the relevant code.
The following table shows finalised investigations that considered provisions of the various codes of practice. Breaches during this period are shown in bold.
Investigation number | Broadcaster | Provisions investigated | |
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Provisions of the Commercial Radio Australia Code of Practice 2017 |
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BI-427 |
Triple M Melbourne Pty Ltd |
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Provisions of the Commercial Television Industry Code of Practice 2015 |
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Channel Seven Sydney Pty Ltd |
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Channel Seven Melbourne Pty Ltd |
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Queensland Television Ltd. |
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BI-409 |
Channel Seven Queensland Pty. Limited |
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Swan Television & Radio Broadcasters Pty Ltd |
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BI-410 |
Channel Seven Brisbane Pty Limited |
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Provisions of the Broadcasting Services Act 1992 |
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Network Ten (Melbourne) Pty Ltd |
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Futrends Pty Ltd |
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W & A Willmington Pty Ltd |
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The University of Newcastle |
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The University of Newcastle |
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Sunraysia Community Radio Association Inc. |
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Provisions of the Broadcasting Services Act 1992 and Community Radio Broadcasting Codes of Practice 2008 |
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Bayside Community Radio Association Inc |
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Provisions of the national broadcaster (ABC and SBS) codes |
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Australian Broadcasting Corporation |
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Australian Broadcasting Corporation |
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Australian Broadcasting Corporation |
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Provisions of the open narrowcast television codes of practice |
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West TV Ltd |
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