As a telco, you are responsible for knowing and following the phone number rules.
Telco rules for managing phone numbers
Customers can usually keep their phone numbers when changing telcos
A fee applies to certain numbers every year
Update the industry database with customer information
Find out who can access the numbers database
The ACMA has released its preliminary views on options for the future use of spectrum licences that support communications services across Australia.
The ACMA welcomes the judgment handed down by the Federal Court of Australia on 31 March 2025 in relation to a case brought against digital marketing company V Marketing Australia Pty Ltd.
The ACMA is taking the next step to rebuild confidence in the use of telephone numbers and brands by commencing consultation on new regulatory arrangements for use of SMS sender IDs.
