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Action on content complaints and investigations: October to December 2023

Accessed broadcast matters We completed 31 assessments
Commenced investigations Our assessments led to 4 investigations
Finalised invetigations We finalised one investigation
Breach finding There was one investigation with a breach finding

Assessments

The co-regulatory framework is set out in the Broadcasting Services Act 1992. It gives broadcasters the chance to respond to – and resolve – all complaints about alleged breaches of broadcasting codes before we get involved. 

If the complainant:

  • has been to the broadcaster and isn’t satisfied with the response
  • has not received a response

we assess their complaint to decide if we investigate.

We also look at all complaints that allege a breach of licence conditions and standards.

Assessment decisions

Action on content Oct to Dec 23 Chart 1

 

Assessment decisions by sector

Action on content Oct to Dec 23 Chart 2

 

Average time taken to finalise investigations, as at 31 December 2023

Action on content Oct to Dec 23 Chart 3

Finalised investigations

The table below shows finalised broadcasting investigations and the relevant provisions. Breaches found are shown in bold and links to investigation reports are in the first column.

Investigation number

Date of broadcast / Broadcaster

Description

Provisions investigated

Schedule 2 of the BSA and the Community Radio Broadcasting Codes of Practice 2008

BI-673

N/A

Sutherland Shire Community Radio Association Incorporated (2SSR) 

Allegations that a community broadcaster did not comply with licence conditions about advertising and gave preferential access to broadcast time

 

  • 9(1)(b) of Schedule 2: prohibition on advertising
  • Code 6.3: Ensure editorial decisions affecting the content and style of individual programs are not influenced by program or station sponsors

 

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Data file: Action on content complaints and investigations October to December 2023

 

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