ACMA guidance note: Obtaining customer information and checking identity under the Prepaid Determination
This guidance note outlines the ACMA’s approach to assessing compliance with the obligations on carriage service providers (CSPs) to:
- obtain customer information before activating a prepaid mobile carriage service
- verify the identity of a service activator when using the Real-time Financial Transaction (RTFT) method.
This guidance note does not constitute or replace legal advice on obligations under the Telecommunications (Service Provider – Identity Checks for Prepaid Mobile Carriage Services) Determination 2017 (the Prepaid Determination).
