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Action on broadcasting complaints: January to March 2018

Valid-complaints png 38 valid complaints assessed

commenced-investigations png 14 investigations commenced

finalised-investigations png 12 investigations finalised

Breach png 2 breaches of the relevant code/clause/standard found

Broadcasting complaints and investigations

The ACMA considers every complaint it receives and assesses whether to investigate the complaint.

Broadcasting complaints

Broadcasting complaints

Investigations commenced/declined by broadcast sector

Investigations commenced-declined by broadcast sector

Investigations finalised

Investigations finalised

Investigations finalised by broadcast sector

Investigations finalised by broadcast sector

Broadcasting: average time taken to finalise closed investigations as at 31 March 2018

Broadcasting average time taken to finalise closed investigations as at 31 March 2018

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Provisions investigated

The ACMA receives and investigates complaints about a wide variety of licence conditions, program standards and codes of practice. Broadcasting codes of practice investigations commonly assess a broadcast against more than one provision of the relevant code.

The following table shows finalised investigations that considered provisions of the various codes of practice and Schedule 2 to the Broadcasting Services Act 1992. Breaches during this period are shown in bold.

Investigation number Broadcaster Provisions investigated
Provisions of the national broadcaster (ABC and SBS) codes
BI-349 Australian Broadcasting Corporation
  • 7.1 Harm or Offence
  • 7.3 Classification
BI-351 Australian Broadcasting Corporation
  • 7.1 Harm or Offence
  • 7.7 Stereotypes/Discrimination
BI-352 Australian Broadcasting Corporation
  • 7.1 Harm or Offence
  • 7.3 Classification
Provisions of the Commercial Television Industry Code of Practice 2015
BI-340 WIN Television QLD Pty Ltd
  • 2.1.1 Classification – general rules
BI-346 WIN Television NSW Pty Ltd
  • 3.4.1 Impartiality
BI-348 Network Ten (Melbourne) Pty Limited
  • 3.2.1(e) Distress
BI-354 TCN Channel Nine Pty Ltd
  • 2.1.1 Classification – general rules
  • 2.4.1 Classification – special care
  • 2.6.2 Material not suitable for broadcast
BI-355 WIN Television Vic Pty Ltd
  • 2.1.1 Classification – general rules
BI-356 Channel Seven Sydney Pty Limited
  • VIII of Appendix 3: Gambling commercial – must not mislead and deceive
  • X of Appendix 3: Gambling commercial – during Play during Live Sporting Event
BI-358 Channel 9 South Australia Pty Limited
  • 2.1.1 Classification – general rules
Provisions of the Subscription Broadcast Television Codes of Practice 2013
BI-350 Foxtel Cable Television Pty Limited
  • 3.1 Television Classifications
Provisions of Schedule 2 to the Broadcasting Services Act 1992
BI-339 Derwent Valley Community Radio Inc.
  • 9(1)(b) Advertising
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