Resources for consumer groups

Awareness posters

These 2 A3-sized posters raise awareness of what telco customers can do when in financial difficulty and can’t pay their bill, or are about to be disconnected.

264.19 KB

Telco financial hardship posters (zip)

Posters for First Nations peoples

These 2 A3-sized posters designed for First Nations peoples raise awareness of what people can do when in financial difficulty and can’t pay their bill, or are about to be disconnected.

1.72 MB

Telco financial hardship posters (First Nations peoples) (zip)

The following resources are available for you to use on your social media.

Images

These 12 images highlight issues that customers in financial hardship may be facing.

4.86 MB

Telco financial hardship social media images (zip)

Images for First Nations peoples

These 5 images for First Nations peoples highlight issues that customers in financial hardship may be facing.

2.65 MB

Telco financial hardship social media images (First Nations peoples) (zip)

Videos

These 2 animations explain that whatever the reason for financial hardship, customers can ask their telco for help.

63.56 MB

Telco financial hardship animations (zip)

Infographic-style images

These 2 infographic-style images note some factors that can contribute to financial hardship and how telco customers can get help.

970.19 KB

Telco financial hardship infographics (zip)

Our financial hardship fact sheet has information on how to help people who are struggling to pay their telco bills.

You are welcome to use these resources as hard copy or as digital assets for social media, newsletters or web content. Use of these materials falls under the terms of the Creative Commons Attribution 4.0 International (CC BY 4.0) licence.

Printing

You can print the posters using an A3 office printer, or for the best results, use a local commercial printing company.

Use the main pdf files to print using an A3 office printer. We recommend using the following paper:

• A3
• 150 gsm (or minimum 120 gsm) ‘digital’ paper
• white, with satin, silk or gloss finish.

Use the pdfs in the ‘Professional printing’ folder to send to a commercial printing company. These pdfs include crop marks and bleed. We recommend using the following specifications:

• ink: full colour (CMYK)
• size: A3
• stock: 150 gsm white with satin or silk finish.

If you have any feedback about these resources or need to get in touch, we’d love to hear from you.