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Action on interactive gambling: January to March 2021

Enquiries and complaints

We looked into 108 enquiries and complaints

Investigations

We completed 27 investigations into 50 gambling sites and apps

Breaches

We found 45 breaches of the Interactive Gambling Act 2001 (IGA)

Formal Warnings

We issued 5 formal warnings

Block

We referred 48 websites to internet service providers for blocking

Enquiries and complaints

Of the 108 enquiries and complaints we received, 95 (88%) were valid complaints that we could investigate under the IGA.

Graph 1

Make a complaint about a service you think is illegal.

Investigations

We completed 27 investigations that involved 50 gambling sites and apps. We found one or more breaches of the IGA in 23 investigations. There were 45 findings of breaches:

  • 40 for providing a prohibited interactive gambling service to Australian customers
  • 5 for advertising a prohibited interactive gambling service in Australia.

Types of breaches

Graph 2

Learn more about protecting yourself from illegal gaming and wagering services.

Enforcement action

Action

Number 

Formal warnings issued

  • Dama N.V. (2)
  • Digi Markets N.V. (1)
  • Speqta Media N.V. (1)
  • Effrice Group Limited (1)

5

Websites referred to internet service providers for blocking

48

URLs reported to family-friendly filter providers

24

Our role

We raise awareness of the IGA and make sure people are following it. To do this, we work with many different bodies. These include:

  • international and national regulators
  • licensing authorities
  • service providers
  • sporting and racing bodies
  • other federal government agencies.

Website blocking

We have continued website blocking of services found to be in breach of the IGA.

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