Compliance priorities 2025–26

Each year, we target key areas for improved industry compliance. These are known as our annual compliance priorities.

We have included areas of significant public interest, and issues having a negative impact on the community. We have also included areas where we can encourage compliant behaviour and potentially increase consumer confidence.  

Setting priorities guides our efforts to deliver effective compliance, and, where necessary, targeted enforcement action.

As we refresh our compliance priorities, we’d like to hear what you think our compliance focus for the 2025–26 financial year should be.   

We are particularly interested in your views about new issues of public interest, or those causing consumer harm. 

We are also keen to hear if you have identified issues relating to public safety, Triple Zero, or other community safeguards. 

Please let us know your views on any of the questions set out in the attached consultation paper. 

We also welcome your feedback on whether we should extend any of our current compliance priority areas for a further year – and if so, why?