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ACMA takes out international award for rollout of gambling self-exclusion register

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The Australian Communications and Media Authority (ACMA) is pleased to have been recognised with an international award for regulatory excellence for the launch of BetStop – the National Self-Exclusion Register.

The International Association of Gaming Regulators (IAGR) announced that the ACMA received the Regulatory Excellence Award at the 2024 global regulators conference, citing the complex delivery and regulatory challenges that were overcome to create Australia’s first centralised exclusion register.

ACMA Chair Nerida O’Loughlin praised ACMA staff who worked on the initiative and the success of the register in helping people make considered and supported decisions about their gambling.

“BetStop – the National Self-Exclusion Register represents a significant enhancement of consumer safeguards available to Australians who gamble,” Ms O’Loughlin said.

“The IAGR award for regulatory excellence is a recognition of the dedication and collaboration of ACMA staff in delivering this important safeguard, which has supported the more than 30,000 Australians registered to date.”

Figures released in August to mark the register’s first 12 months showed younger Australians embracing self-exclusion, with almost half of registrants aged 30 and under and around 80 per cent aged 40 and under. 

Australians can register to self-exclude from online and phone wagering at www.betstop.gov.au. All that is needed is a phone, email address and an identity document such as a driver licence, Medicare card or passport. 

Registering is quick and easy – with most people able to register in less than 5 minutes.

MR 28/2024

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