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ACMA participates in international forum to combat scam communications

For the first time, the Australian Communications and Media Authority and regulators from Canada, Ireland, Hong Kong and the United States have met in person to find better ways to combat scams.

Hosted by the Canadian Radio-television and Telecommunications Commission (CRTC), this Combating Scam Communications meeting was an opportunity for regulators to share their strategic insights on current initiatives and cross-border enforcement challenges. The participants also explored opportunities for greater international collaboration to disrupt scam communications.

Representatives from the five countries agreed to continue their collaboration and to share strategic information. They will seek engagement from other regulatory agencies in jurisdictions that may be the source of or suffering from scam communications.

Quote from James Cameron, Authority Member, Australian Communications and Media Authority:

“Joint efforts at scam disruption by regulators internationally is a key line of defence. Every scam blocked is a win for consumers, hardens telecommunications networks and disrupts the scammer’s business model.”

Quote from Ian Scott, Chairperson and CEO, CRTC:

“Unlawful spam and unwanted calls continue to be major threats to consumers around the globe. Coordinating our efforts internationally is the only way we can tackle this issue. By doing so, we are increasing our chances of protecting our citizens from those engaging in illegal and damaging activities.’’

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