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You should know what to expect from cablers and telcos on your land and in your house.
Always use a registered cabler for work on phone, internet or alarm cables in your home or work place
A registered cabler can perform or supervise all communications cabling work
If a cabler is not registered or their work does not meet standards, we can investigate
Telcos have special rights to enter your property to work on facilities
The ACMA is seeking comments on amended rules that will govern Australia’s SMS ID Register when it commences from 15 December 2025.
An increasing number of telco customers are turning to the Telecommunications Industry Ombudsman for dispute resolution according to the latest ACMA quarterly customer complaints handling performance report.
TPG has been issued with a formal warning after it failed to notify Telstra —the entity responsible for the Triple Zero emergency call service— in a timely manner that an outage had affected emergency calls from its network.