As part of our work to make communications work for all Australians, our researchacma program helps us to make regulatory decisions informed by evidence. We draw on a variety of market and consumer data to inform our regulatory activities, and to contribute to specific research projects. Find out more about our current research program.
The ACMA has an ongoing commitment to the release of its data holdings as part of its corporate responsibility in support of an open and transparent government.
Our datasets have been grouped into subject areas, broken down by years and include information about methodologies used, sample sizes, how to reference our datasets correctly and other relevant information. Click on the links below to access further information about the survey including the datasets, which are available to download in both SPSS and Excel format.
Comments and enquiries about our datasets should be sent to firstname.lastname@example.org.
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Communications consumer survey datasets
Each year, we conduct surveys to examine Australian consumers’ use of communications services and applications, internet devices, online behaviour and satisfaction with various services. The survey findings refer to the period of the six months to May unless otherwise stated. The data from the survey is reported in a range of ACMA publications including the communications report and research snapshots.
The samples are typically taken from the Australian population aged 18 years and over and are subject to quotas for age, gender and location, including regional and urban areas, although there are some variations to these.
Access the datasets