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28 June, 2016
02:10 PM

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Nine and TEN shows are on the move in most regional areas

By Editor

Remote and television, changing the channel

Update

 All outstanding commercial negotiations for the delivery of Nine programing have now been completed - this includes all WIN joint venture and solus market areas. Please read below for details.

Heads-up channel surfers!

From 1 July, many TV shows will swap networks in some regional areas.

In some areas (see below), where you used to watch Channel Nine shows on WIN and TEN shows on Southern Cross, they’ll be flipped—so you’ll get TEN shows on WIN and Nine shows on Southern Cross. Oh, except for local news … they’ll still continue on their original channels.

Confused? It’s actually pretty simple … here’s some simple tips to get through the swap.

From 1 July 2016:

  • the TEN shows will now appear on channels 8/80s on WIN, and the Nine shows will be on channels 5/50s on Southern Cross/Nine
  • use your TV guide to check which channel the program you want is now on
  • change any scheduled recordings you have on the WIN or Southern Cross channels that are changing in your area
  • if you find WIN or Southern Cross channels have gone missing, try an auto-scan on your TV to get them back (you may need to delete all the channels first)—although most viewers will not need to do this as the changes will automatically happen
  • other TV services such as ABC, SBS, Prime, 7 Qld or GWN7 shouldn’t be affected.

Why have these changes occurred?

These changes are a result of commercial arrangements between the metropolitan broadcasters and their regional affiliates. In most (but not all) areas, the Nine Network affiliate has changed from WIN to Southern Cross, and likewise, in most (but not all) areas, Network Ten’s new affiliate is now WIN. These arrangements take effect from 1 July 2016.

The services not affected include:

  • National: ABC and SBS
  • Metropolitan commercial services: Seven, Nine, Ten
  • Regional services: Prime, 7Qld, GWN7, Southern Cross Tasmania, NBN Television
  • Remote services: Imparja.

Which areas are affected by the swap?

These changes in program line ups will occur in regional areas including:

Regional Queensland

Cairns, Townsville, Mackay Rockhampton, Bundaberg, Sunshine Coast, Toowoomba

Gold Coast is not affected

Southern NSW and ACT

Canberra, Wollongong, Wagga Wagga, Orange, Dubbo and the South Coast

Regional Victoria

Albury/Wodonga, Shepparton, Ballarat, Bendigo and Gippsland

Mildura 

Mildura

Griffith

Griffith 

Parts of Regional SA

Riverland and Mount Gambier

Tasmania 

All of Tasmania (Southern Cross 7 remains unchanged)

Regional WA

 Mandurah, Bunbury, Albany, Kalgoorlie, Geraldton, Pilbara

VAST

 Western VAST satellite services

Which areas are not affected?

  • Adelaide, Brisbane, Darwin, Melbourne, Perth, Sydney
  • Northern NSW (Gosford, Newcastle, Lismore, Grafton, Coffs Harbour, Tamworth and Taree) and the Gold Coast
  • Broken Hill and Spencer Gulf (Port Augusta, Port Lincoln, Whyalla)
  • Remote Central and Eastern Australia (Alice Springs, Coober Pedy, Longreach, Mount Isa, Lightning Ridge)
  • Eastern VAST satellite services

Where you’ll find the swapped channels from 1 July 2016

If you’re a channel surfer, you may not notice these changes because all your favourite shows will still be on, they’ll just be on different channels.

WIN

 Before 1 July 2016

After 1 July 2016

 8/81 WIN

8/88 WIN

 80 WIN HD (MPEG-4)

80 WIN HD (MPEG-4)

 82 GEM

81/86 one

 83/88 GO

82 Eleven

 84 Life (MPEG-4)

84 TVSN

 85 eXtra (MPEG-4)

85 Gold (MPEG-4)

 86 Gold (MPEG-4)

 

Southern Cross/Nine

 Before 1 July 2016

After 1 July 2016

 5 Southern Cross

5/51 Nine

 50 one HD

50 9HD (MPEG-4)

 54 TVSN

52 9GEM

 55 Eleven

53 9 GO

 

54 9Life (MPEG-4) Coming soon 

 56 Aspire

56 Aspire (MPEG-4)

More information

Broadcaster information

This advice has been prepared from information provided by the broadcasters. For the latest information, check on the broadcasters’ websites:

Information about TV reception problems

  • After 1 July, if you start to experience difficulties with TV reception on other channels—such as ABC, SBS, Prime/7 Qld—it’s most likely a coincidence.
  • If you have had to perform an auto-scan and live in a TV coverage overlap area, you may need to perform a manual tune for the best channels in your area. Check with mySwitch to find the channels of the TV tower that provides the best TV coverage for your area.
  • If you are still experiencing reception problems, we recommend that you contact an experienced antenna installer to check that your receive system is in good working order and correctly set-up. For information on TV reception, go to the ACMA TV reception hub at www.acma.gov.au/tvreception.
Add your comments
  • Robert Woods

    30/06/2016 7:18:40 PM

    The ACMA should force wintv to make an arrangement with Nine Network immediately when it comes to Tasmania through its joint venture TDT with Southern Cross. Its not likely that they will be willing to do this as they are having a real fight with Nine. If they don't make an arrangement quickly the ACMA should take their broadcasting license off them and make them step away from the joint venture. 
    Reply
    • In reply to Robert Woods

      The ACMA

      7/07/2016 12:25:05 PM

      Hi Robert,
      The negotiations in Tasmania were completed before 1 July.
      Reply
      • In reply to The ACMA

        Mrs D Hunt

        7/11/2016 7:14:32 PM

        It's 07/11/2016 today; when will 9Life be back on TV in Hobart?
        Reply
        • In reply to Mrs D Hunt

          The ACMA

          9/11/2016 9:58:46 AM

          The ACMA regulates commercial television broadcasting services in line with the broadcasting laws made by parliament. These laws don’t provide for the ACMA to set the number of services that a broadcaster must provide.  For instance, there are no requirements for regional and remote commercial  terrestrial broadcasters to broadcast the same services that available in metropolitan areas.
          
          Programming choices are a matter for the broadcasters, and their affiliation agreements with metropolitan networks are a commercial matter. If you don’t’ like the range or formats of service available from your local broadcasters your best course of action is to complain to the broadcasters. 
          Reply
  • melissa bucat

    1/07/2016 1:10:52 PM

    Where has channel 9 and go gone? i live in margaret river wa
    Reply
    • In reply to melissa bucat

      The ACMA

      1/07/2016 1:53:32 PM

      Hi Melissa,
      Here is some information we put out this morning on regional Western Australian programming arrangements. Copy and paste this into your browser: 
      http://acma.gov.au/Industry/Broadcast/Television/TV-content-regulation/regional-west-australian-programming-arrangements
      Reply
      • In reply to The ACMA

        Christopher Stephens

        3/07/2016 1:43:17 AM

        Looks like a temporary deal as of evening 2/7/2016
        
        5   9SD
        50 GEM   (SD quality but HD signal)
        55  GO
        Reply
        • In reply to Christopher Stephens

          The ACMA

          7/07/2016 12:25:38 PM

          Hi Christopher,
          The negotiations in regional WA were completed on Saturday 2/7/2016 as indicated in our update of this blog.
          Reply
  • Les

    1/07/2016 4:07:04 PM

    The info on this site says that Newcastle is not affected. That is incorrect. I live a few kms from Newcastle and now I can't get TVSN. It has disappeared from channel 54. They said it would switch to channel 84 - but channel 84 is still broadcasting 9Life!
    Reply
    • In reply to Les

      The ACMA

      7/07/2016 12:26:06 PM

      Hi Les,
      Newcastle is listed in the blog as one of the areas unaffected by these changes. However, it does seem that the TVSN service have been removed from the Northern NSW market. Sorry about the confusion.
      Reply
  • Steve Marshall

    2/07/2016 9:11:26 PM

    Prime7 & WIN are to blame for the absence of NINE programming in regional WA.  They should be forced to resolve the situation within 48 hours or lose the license! It's really that simple.  ACMA should revoke the West Digital license and re-auction it!  Allowing the other license holders to jointly own a third license is beyond ridiculous!
    Reply
    • In reply to Steve Marshall

      The ACMA

      7/07/2016 12:26:31 PM

      Hi Steve,
      The negotiations in regional WA were completed on Saturday 2/7/2016 as indicated in our update of this blog.
      Reply
  • Bob Rickard

    4/07/2016 9:54:18 AM

    We live in Augusta WA and now have the "flipped" channels as detailed above, however we are unable to access program information on any of the 9 or 10 channels by using "GUIDE" on the remote and pressing "i" (information does nothing. This effectively prevents us from downloading any 9 or 10 programs to hard drive as this must be done from the GUIDE page. What is the answer to this????????
    Reply
    • In reply to Bob Rickard

      The ACMA

      7/07/2016 12:26:54 PM

      Hi Bob,
      The broadcasters may be having a few teething problems with these changes. I suggest that you contact the WIN or Prime WA office and let them know of your problems.
      Reply
  • Amy

    13/08/2016 9:29:30 PM

    Where is 9HD and 9LIFE in regional WA?????   It's mid August and they are still missing. And don't dare suggest that we stream them from a web site - do you have any idea how slow the internet is out here?????  I can't stream a small song or You Tube video without constant buffering interruptions every few seconds, let alone watch several hours of tv daily.  Do you know how much data that uses????  It should be a condition of licencing that broadcasters provide ALL channels to the entire nation. 
    Reply
    • In reply to Amy

      The ACMA

      19/08/2016 4:02:32 PM

      Dear Amy and Louise,
      Programming choices of commercial broadcasters – including decisions such as whether to provide 9life and 9HD  - are a business decision for the licensee.  Western Digital Television (WDT) is the commercial TV licensee affiliated with the Nine network. If you want WDT to show more nine network services your best approach would be to contact the station through its owners WIN and Prime/GWN.
      Reply
  • Louise

    17/08/2016 6:13:35 PM

    Where is 9HD and 9LIFE in regional WA?????   It's mid August and they are still missing.
    Reply
  • Jan Hingston

    6/09/2016 1:13:26 PM

    we have been unable to receive daytime tv, except for abc and win widebay since early july between 10am and 3.30/4pm. nothing wrong with our antenna, perfect reception outside those hours on all channels. shame we missed Olympics etc !
    Reply
    • In reply to Jan Hingston

      The ACMA

      9/09/2016 9:17:02 AM

      Hi Jan,
      We will need a bit more information to help you. If you could contact the ACMA's Customer Service Centre, that would be great. They are available at info@acma.gov.au or on 1300 850 115.
      Reply
  • B.Hawkes

    24/09/2016 4:37:39 PM

    After auto tune did not receive any 8 channels at all- WIN. Channel tune stopped at 69 on other panasonic hd recorder  I have they go 88 ???? 
    Reply
    • In reply to B.Hawkes

      The ACMA

      28/09/2016 10:57:23 AM

      Hi B.Hawkes, we'll need a bit more information to be abel to help you—you can contact the ACMA's Customer Service Centre on 1300 850 115 or via info@acma.gov.au.
      Alternatively, you may want to contact the equipment manufacturer.
      Reply
  • Donelle Gunson

    27/09/2016 5:53:40 PM

    Where is nine life??  Its the only channel I'm missing and its my fav!! Its now late September and we still don't have it!!! When is it coming back - I am in Roelands. :(
    Reply
    • In reply to Donelle Gunson

      The ACMA

      28/09/2016 10:58:45 AM

      Hi Donelle,
      
      The ACMA regulates commercial television broadcasting services in line with the broadcasting laws made by parliament. These laws don’t provide for the ACMA to set the number of services that a broadcaster must provide.  For instance, there are no requirements for regional and remote commercial  terrestrial broadcasters to broadcast the same services that available in metropolitan areas.
      
      Programming choices are a matter for the broadcasters, and their affiliation agreements with metropolitan networks are a commercial matter. If you don’t’ like the range or formats of service available from your local broadcasters you best course of action is to complain to the broadcasters.  As Western Digital Television is run jointly by GWN (Prime) and WIN TV, you may wish to direct your concerns to those broadcasters.
      Reply
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