The ACMA

Telecomms investigation reports

ACMA reports

Company
(PDF/Word download)

Outcome

Date of website
publication

Live Connected Pty Ltd

Breach of clause 6.4.1(a) of the Telecommunications Consumer Protections Code C628:2012

Dec 2015

Vaya Pty Ltd 

Breach of clause 6.4.1(a) of the Telecommunications Consumer Protections Code C628:2012

Dec 2015

Southern Phone Company Limited

Breach of clause 4.6.3 of the Telecommunications Consumer Protections Code C628:2012, clause 5.12 of the Integrated Public Number Database (IPND) Industry Code C555:2008 and subsection 101(1) of the Telecommunications Act 1997

Jun 2015 

Tele-Talk Pty Ltd

Breach of clause 6.4.1(a) of the Telecommunications Consumer Protections Code C628:2012

Jun 2015

SoleNet Pty Ltd 

Breach of clauses 7.2, 7.3, 7.4 and 7.8 of the Telecommunications Consumer Protections Code C628:2012 

May 2015

Business Class Telecom

Breach of clauses 4.3.6, 7.2.1, 7.3.1, 7.4.1 and 7.8.1 of the Telecommunications Consumer Protections Code C628:2012

Feb 2015

Sure Telecom Pty Ltd 

Breach – clauses 4.1.1, 4.3.1, 4.3.2, 4.3.3, 4.3.4, 4.3.5, 4.3.6, 7.2.1, 7.3.1 and 7.4.1 of the Telecommunications Consumer Protections Code C628:2012  

Oct 2014

Dodo Services Pty Ltd

Breach of clause 6.5.2 of the Telecommunications Consumer Protections Code C628:2012

Jun 2014

Telco Service Holdings Pty Ltd

Breach of clause 4.6.3 of the Telecommunications Consumer Protections Code

May 2014

Lycamobile Pty Ltd

Breach - clause 6.4.1 of the Telecommunications Consumer Protections Code C626:2007, Breach – clause 5.5.1 of the Telecommunications Consumer Protections Code C628:2012

May 2014

Telstra Corporation Ltd

Breach of clause 4.6.3, Telecommunications Consumer Protections Code C628:2012

Mar 2014

Telstra Corporation Ltd

Breaches of several regulatory requirements related to the consultation process undertaken on eight payphone removals.

Jan 2014

Live connected Pty Ltd

Breaches of clauses 5.7.1(c), 6.9.1(a) and 8.2.1(a)(v)

Jan 2014

UTel Networks Pty Ltd

Breaches of various clauses of Chapter 3, 4, 7 and 8 of the Telecommunications Consumer Protections Code C628:2012

Jan 2014

Gazal Telecom Australia Pty Ltd

Breaches of clauses 4.3.5(b), 4.3.5(d), 4.4.3(a), 7.3.1(g), 7.4.1(a)(ii) and 7.4.1(a)(iv) of the Telecommunications Consumer Protections Code C628:2012

Jan 2014

Telcomo Pty Ltd

Breaches of clauses 4.1.3(j), 4.3.1, 4.3.1(a),4.3.1(b), 4.3.2, 4.3.3(a), 4.3.4(a), 4.3.5(b),4.3.5(d),7.2.1(a), 7.3.1(a) and 7.3.1(g), of the Telecommunications Consumer Protections Code C628:2012

Jan 2014

Telstra Corporation Ltd

Breach - clause 6.4.1 of the Telecommunications Consumer Protections Code C628:2007

Aug 2013

Telstra Corporation Ltd

Compliance with clause 8.2.1(a)(xiii) of the Telecommunications Consumer Protections Code C628:2012

29 Jul 2013

Optus Mobile Pty Ltd

Compliance with clause 8.2.1(a)(xiii) of the Telecommunications Consumer Protections Code C628:2012

29 Jul 2013

Vodafone Network Pty Ltd and Vodafone Pty Ltd

Compliance with clause 8.2.1(a)(xiii) of the Telecommunications Consumer Protections Code C628:2012

29 Jul 2013

AAPT Ltd

Breach - clause 6.8.1 of the Telecommunications Consumer Protections Code C628.2007

24 Apr 2013

Nodus Internet Pty Ltd

Breach - section 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999

27 Nov 2012

Funnel Web Internet Service Provider

Breach - section 128 of the Telecommunications (Consumer Protection and Service Standards) Act 1999

27 Nov 2012

Wobygong Pty Ltd

Breach - clauses 8, 9, 10(b), 10(d), 17, and 19 of Schedule 3 of the Telecommunications  Act 1997 and s4.11 and s4.27 of the Telecommunications Code of Practice 1997

15 Nov 2012

Telstra Corporation Ltd

Breach - clause 6.8.1 of the Telecommunications Consumer Protections Code C628.2007

29 Jun 2012

Vodafone Pty Ltd

Breach - clauses 9.1.1(e), 9.1.8, 3.2.1, 4.2.4(a)(iii) and 6.8.1 of the Telecommunications Consumer Protections Code

21 Dec 2011

Vodafone Network Pty Ltd

Breach - clauses 9.1.1(e), 9.1.8, 3.2.1, 4.2.4(a)(iii) and 6.8.1 of the Telecommunications Consumer Protections Code

21 Dec 2011

Seven Network (Operations) Ltd
(981 kb)

Breach - subclauses 3.1.2(d)(i), 3.2.2,3.2.4(c) and 4.1.3(e) of the Mobile Premium Services Industry Code

17 Oct 2011

Azspa Pty Ltd

Breach - subclauses 5.1.8 and 7.1.3(a)(ii) of the Mobile Premium Services Industry Code

24 Dec 2010

Jada Mobile Services Ltd

Breach - subclauses 4.1.3(c), 4.1.3(i), 4.1.5(b), 4.4.2(d), 4.4.3(a)(iii)(D), 4.4.9 and 7.1.3(a)(ii) of the Mobile Premium Services Industry Code

13 Dec 2010

Elysium Hills Pty Ltd

Breach - subclauses 3.1.2(d)(i), 3.1.2(d)(ii), 3.2.4(b)(ii), 3.2.4(c), 3.3.3(c), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Industry Code

16 Nov 2010

AO Australia Online

Breach - subclauses 3.1.2(a)(i)(B), 3.1.2(a)(ii), 3.1.2(a)(iii), 3.1.2(d)(i), 3.1.2(d)(ii), 3.1.8, 3.1.9, 3.1.11, 3.2.4(a)(ii), 3.2.4(b)(i), 3.2.4(b)(ii), 3.2.4(c), 3.3.3(b), 3.3.3(b)(ii), 3.3.3(c), 3.3.3(e), 4.1.3(c), 4.1.3(f), 4.1.3(i), 4.1.5(b), 4.1.6(a), 4.1.7, 4.4.3(b), 4.4.6(c), 4.4.9, 5.1.8, and 7.2.5 of the Mobile Premium Services Code

9 Nov 2010

Nine Network Australia

Breach - subclause 3.1.2(d)(i) of the Mobile Premium Services Code

9 Nov 2010

Mobile Finger Pty Ltd

Breach - subclauses 3.1.2(a)(viii), 3.2.3(c)(i), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Code

8 Nov 2010

Singtel Optus Pty Ltd

Breach - subclauses 3.1.2(a), 3.1.2(d)(i), 3.2.3(b)(i) of the Mobile Premium Services Code

29 Oct 2010

Storacall Technology Pty Ltd

Breach - subclauses 3.1.2(a)(ii), 3.1.2(d)(i), 3.2.4(b)(i), 3.2.4(c), 3.3.3(b) and 3.3.3(e) of the Mobile Premium Services Code

29 Oct 2010

Switchfire Pty Ltd

Breach - subclauses 3.1.2(d)(ii), 3.1.9(b), 3.2.3(b)(ii), 3.2.4(b)(ii), 3.3.3(e) of the Mobile Premium Services Code

20 Aug 2010

Prime Focus Enterprises Pty Ltd

Breach - subclause 3.1.2(d)(i) of the Mobile Premium Services Code

20 Aug 2010

Omnicall Australia Pty Ltd

Breach - subclause 3.1.2(d)(i) of the Mobile Premium Services Code

12 July 2010

SMS Central Australia Pty Ltd

Breach - subclauses 3.1.2(d)(i), 3.2.4(c), 4.1.1(c), 4.1.1(d), 4.1.2(a) and 4.1.2(b) of the Mobile Premium Services Code

10 Jun 2010

Prime Focus Enterprises Pty Ltd

Breach - subclauses 3.1.2(d)(i), 4.1.1(c) and 4.1.1(d) of the Mobile Premium Services Code

10 Jun 2010

Global One Mobile Entertainment Pty Ltd

Breach - subclause 3.3.3(d) of the Mobile Premium Services Code

10 Jun 2010

Seven Network (Operations) Limited

Breach - subclauses 3.1.2(d)(i), 3.2.2 and 3.2.3(a) of the Mobile Premium Services Code

10 Jun 2010

Crystal's Gifted Psychics Pty Ltd

Breach - subclauses 3.1.2(d)(i); 4.1.1(c), and 4.1.1(d) of the Mobile Premium Services Code

1 Jun 2010

Referenced items

Back to top