The ACMA administers the complaints system set down in the Broadcasting Services Act 1992 (sections 147 to 151).
The ACMA can only accept a complaint about a matter covered by a code of practice if you have already made a written complaint to the particular station.
Complaints about a radio or TV broadcaster’s compliance with a licence conditions or standard can be made directly to the ACMA.
The following pages contain additional information about making a complaint to the ACMA.
- What complaints need to be made to the broadcaster first?
- What complaints can be made directly to the ACMA?
- What type of complaint does the ACMA not handle?
- What if your complaint is about the ABC or SBS?
- What if your complaint is about an advertisement?
- What will the ACMA do with your complaint?
- Who else can help?