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Australian Government - Australian Communications and Media Authority

Consumer Satisfaction Survey Report 2005

 

Media release

  • MR 54/2005 - Mixed results for customer satisfaction about telephone fault repairs, transfers and connections

 

 

Fault Restoration and Connection of Service

November 2005

This report is the eighth annual consumer satisfaction survey undertaken as part of ACMA's telecommunications industry monitoring and reporting responsibilities.

The survey results are reported separately for residential and small business customers, as well as for urban, rural and remote customers. 
 

Word PDF
Entire report 2.93 mb  1.04 mb   

  

 

Last update: 20 August 2012 18:18