44 matches for the Telecommunications Consumer Protection Code related topic.
09 October 2015
We would like to congratulate the telecommunications industry on today’s announcement of another reduction in annual complaints to the Telecommunications Industry Ombudsman (TIO).
13 October 2015
Earlier this year we conducted market research through Newspoll on how Australians are managing what they spend when using their mobile phones.
07 October 2015
There is a strong level of compliance with advertising rules among telecommunications providers in Australia.
18 November 2016
We welcome the Telecommunications Industry Ombudsman’s (TIO) release of their annual report, noting encouraging results, with an overall reduction in new complaints in 2015–16.
16 May 2014
Telco customers are beginning to enjoy the benefits of stronger safeguards.
21 May 2014
The Consumer Consultative Forum met on 16 May to discuss topical issues in telecommunications.
29 August 2014
Read about the TCP Code's second anniversary, and the new requirements that kick in for all telcos.
20 December 2016
The ACMA's Reconnecting the Customer—Tracking consumer outcomes: 2016 update (RTC2) was released today.
04 March 2016
The ACMA has approved updated compliance and monitoring arrangements for the TCP Code.
17 December 2012