Make a broadcasting complaint | ACMA

Make a broadcasting complaint

ACMA complaint form

You can submit your complaint to the ACMA using the ACMA complaint form.

Before submitting your complaint

It is important to know the rules for making a broadcasting complaint. Please read the information about broadcasting rules and complaints before making a complaint to the ACMA, as it will help you to follow the right process.

Note that if you wish to complain about something of concern in a broadcast by a TV or radio station, and the matter is covered by a code of practice, you should first make a written complaint to the broadcaster.

When can you complain to the ACMA?

You can complain to the ACMA about a matter covered by a code of practice, if you have complained to the broadcaster and you have not received a response within 60 days of making the complaint or you are not satisfied with the response that you received.

You can complain to the ACMA about a matter relating to a standard or licence condition without first taking the matter to the broadcaster.

Information you need to submit a complaint to the ACMA

When lodging your complaint, please provide a copy of the original complaint to the broadcaster, a copy of the broadcaster’s reply if one has been received, and any other relevant communications with the broadcaster. You will also need to provide the following information:

  • Name
  • Full contact details
  • Program name
  • Broadcast date and time
  • Channel or station
  • Your location when you viewed/heard the broadcast
  • The relevant code or legislation
  • A summary of your complaint.

Last updated: 12 January 2017